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conversation

What Are Observation-Conversation Skills?

March 10, 2020 by Dr Rob Long 6 Comments

The challenge with effectiveness in conversations is disposition. How are you pre-disposed to the ‘other’ in approach, listening, reflecting and responding? Yes, skill development and technique are important but these are easier learned than getting one’s disposition right.

You would think people would know how … Learn more >>>>>

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Filed Under: Communication and Consultation, Robert Long, Social Psychology of Risk Tagged With: conversation, observation

New Video Series on Safety

November 26, 2018 by Dr Rob Long 4 Comments

New Video Series on Safety

 

Conversations With Jeff Lyth on A New View of Safety

new view of safety

As part of my last visit to Canada Jeff Lyth and I decided to record some casual conversations and reflections (in my motel room) about his work in BC (https://www.qspleadership.com/) and about … Learn more >>>>>

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Filed Under: CLLR, Robert Long, Social Psychology of Risk Tagged With: conversation, heretic, new view

How was your break?

September 7, 2016 by Drewie 1 Comment

How was your break?

clip_image002This is the question most of us ask when meeting at the airport to fly to back to work or when the crew first arrives back on site from R&R.

Is it just social etiquette, or do we really want to … Learn more >>>>>

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Filed Under: Communication and Consultation, Social Psychology of Risk Tagged With: conversation

‘Measuring’ does things to people…. (and what to do about it)

August 29, 2016 by Rob Sams 37 Comments

‘Measuring’ does things to people…. (and what to do about it)

safety measurementIt has become fashionable for organisations to use positive or leading indicators as a way to ‘measure’ their risk and safety ‘performance’. Leaders in some organisations have proudly told me how they are ‘progressive’, … Learn more >>>>>

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Filed Under: Communication and Consultation, Lead and Lag Indicators, Rob Sams Tagged With: conversation, lag indicators, lead indicators, measuring safety, safety interactions

The Art of Humble Inquiry as a Pathway to Safety Improvement

August 9, 2016 by Gabrielle Carlton 45 Comments

Gab Carlton’s first article republished by demand. Seems to be a topic of interest at the moment. With 43 comments, one of our most popular articles.  The message here is so simple yet contradicts orthodox and contemporary safety education, training and practice: “telling is more … Learn more >>>>>

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Filed Under: Communication and Consultation, Gabrielle Carlton, Humble Inquiry Tagged With: conversation, humble enquiry, safety communication, telling

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