‘Measuring’ does things to people…. (and what to do about it)

‘Measuring’ does things to people…. (and what to do about it) It has become fashionable for organisations to use positive or leading indicators as a way to ‘measure’ their risk and safety ‘performance’. Leaders in some organisations have proudly told me how they are ‘progressive’, ‘generative’ and ‘world class’ because they focus on leading indictors …

The Art of Humble Inquiry as a Pathway to Safety Improvement

Gab Carlton's first article republished by demand. Seems to be a topic of interest at the moment. With 43 comments, one of our most popular articles.  The message here is so simple yet contradicts orthodox and contemporary safety education, training and practice: “telling is more risky than asking”, "We see ‘asking’ as a ‘weakness’ or …

The Fallible Factor and What to Do About It

One of my favourites from the archives: The Fallible Factor and What to Do About It Being fallible doesn’t mean one is inevitably stupid, lazy, greedy or weak, there are as many advantages to being human and fallible as there are limitations. No one should want humans to be robotic - this would make us …