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conversation

Telling, The Safety Way

June 28, 2023 by Dr Rob Long 5 Comments

I read with amusement the word ‘conversation’ being used in safety. Most often it doesn’t mean conversation, dialogue, mutual listening or helping, it means ‘telling’. Such is the safety code (https://safetyrisk.net/deciphering-safety-code/). If you enter into any engagement with an ‘other’ with … [Read more...] about Telling, The Safety Way

Filed Under: Communication and Consultation, Robert Long Tagged With: conversation

How was your break?

June 24, 2023 by Drewie 1 Comment

How was your break? This is the question most of us ask when meeting at the airport to fly to back to work or when the crew first arrives back on site from R&R. Is it just social etiquette, or do we really want to know? I would suggest perhaps it may a little of both depending on the nature … [Read more...] about How was your break?

Filed Under: Communication and Consultation, Social Psychology of Risk Tagged With: conversation

Sending and Receiving Talk is NOT Conversation

February 18, 2023 by Dr Rob Long Leave a Comment

Ignorance about self-capability and about what other professions do, is a sure-fire way to fuel the idea that Safety can do anything. Just because you have a mouth, ears and can talk doesn’t mean one is skilled in observation, listening and helping. When you don’t know what Educators do, you … [Read more...] about Sending and Receiving Talk is NOT Conversation

Filed Under: Psychosocial Safety, Robert Long Tagged With: conversation, iso 45003

Just Toolbox it!

December 3, 2022 by Rob Sams Leave a Comment

Just Toolbox it! ‘Just Toolbox it!’ How often have you heard this term in risk and safety? It seems to be the key way we address safety concerns including incidents, hazards, a ‘safety alert’ or a ‘safety share’ As the name suggests, the ‘Toolbox Talk’ (also known as the ‘pre-start chat’, the … [Read more...] about Just Toolbox it!

Filed Under: Communication and Consultation, Humble Inquiry, Rob Sams, Toolbox Talks Tagged With: communication, conversation, Safety, telling, tool box talks

The Art of Humble Inquiry as a Pathway to Safety Improvement

September 1, 2022 by Gabrielle Carlton 1 Comment

The message here is so simple yet contradicts orthodox and contemporary safety education, training and practice: “telling is more risky than asking”, "We see ‘asking’ as a ‘weakness’ or being ‘ignorant’ so we avoid it" The Art of Humble Inquiry as a Pathway to Safety Improvement I was chatting with … [Read more...] about The Art of Humble Inquiry as a Pathway to Safety Improvement

Filed Under: Communication and Consultation, Gabrielle Carlton, Humble Inquiry Tagged With: conversation, humble enquiry, safety communication, telling

How Effective Are Your Conversations About Risk?

February 20, 2021 by Dr Rob Long 2 Comments

How Effective Are Your Conversations About Risk? One of the reasons why Safety is so obsessed with: paperwork, systems and audits, is that it is so poor at conversation. In the Social Psychology of Risk (SPoR) we have conducted thousands of workshops on conversation skills and not one risk and … [Read more...] about How Effective Are Your Conversations About Risk?

Filed Under: Communication and Consultation, Robert Long, Social Psychology of Risk Tagged With: conversation, SPoR

What Are Observation-Conversation Skills?

March 10, 2020 by Dr Rob Long 6 Comments

The challenge with effectiveness in conversations is disposition. How are you pre-disposed to the ‘other’ in approach, listening, reflecting and responding? Yes, skill development and technique are important but these are easier learned than getting one’s disposition right. You would think people … [Read more...] about What Are Observation-Conversation Skills?

Filed Under: Communication and Consultation, Robert Long, Social Psychology of Risk Tagged With: conversation, observation

New Video Series on Safety

November 26, 2018 by Dr Rob Long 4 Comments

New Video Series on Safety   Conversations With Jeff Lyth on A New View of Safety As part of my last visit to Canada Jeff Lyth and I decided to record some casual conversations and reflections (in my motel room) about his work in BC (https://www.qspleadership.com/) and about the safety … [Read more...] about New Video Series on Safety

Filed Under: CLLR, Robert Long, Social Psychology of Risk Tagged With: conversation, heretic, new view

‘Measuring’ does things to people…. (and what to do about it)

August 29, 2016 by Rob Sams 1 Comment

‘Measuring’ does things to people…. (and what to do about it) It has become fashionable for organisations to use positive or leading indicators as a way to ‘measure’ their risk and safety ‘performance’. Leaders in some organisations have proudly told me how they are ‘progressive’, ‘generative’ and … [Read more...] about ‘Measuring’ does things to people…. (and what to do about it)

Filed Under: Communication and Consultation, Lead and Lag Indicators, Rob Sams Tagged With: conversation, lag indicators, lead indicators, measuring safety, safety interactions

The Fallible Factor and What to Do About It

April 20, 2015 by Dr Rob Long 3 Comments

One of my favourites from the archives: The Fallible Factor and What to Do About It Being fallible doesn’t mean one is inevitably stupid, lazy, greedy or weak, there are as many advantages to being human and fallible as there are limitations. No one should want humans to be robotic - this would … [Read more...] about The Fallible Factor and What to Do About It

Filed Under: Risk Aversion, Robert Long, Simplistic Safety, Social Psychology of Risk Tagged With: bias, comsulation, conversation, habits, heuristics, human fallibility, humans, risky activities, Safety

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WHAT IS PSYCHOLOGICAL SAFETY?

What is Psychological Safety at Work?


WHAT IS PSYCHOSOCIAL SAFETY