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Communication and Consultation

Having Meetings Without ‘Meeting’

November 14, 2023 by Dr Rob Long 1 Comment

Recent research shows that we are having more ‘meetings’ than ever . Then when the meeting is over, we either wonder what the meeting was about and what the outcome was. I have worked in places where holding ‘meetings’ was an addiction. What is worse, these meetings were never run well and were … [Read more...] about Having Meetings Without ‘Meeting’

Filed Under: Communication and Consultation, Robert Long, Social Psychology of Risk Tagged With: safety meetings

Method and Message Congruence in Risk

November 11, 2023 by Dr Rob Long Leave a Comment

One of the toughest tasks in leadership and management is managing the narrative. Nothing does greater damage to brand, reputation and credibility than hypocrisy and incongruence between espoused ethic and moral action (yes AIHS BoK, there is a difference). In Australia this week we saw a huge … [Read more...] about Method and Message Congruence in Risk

Filed Under: Communication and Consultation, Robert Long Tagged With: AIHS BoK, congruence

The Questions You Ask in Safety are Showing?

October 28, 2023 by Dr Rob Long Leave a Comment

Our questions frame our world, they show our worldview and what we think matters. Similarly, the questions we don’t ask, deliver the same. They tell us what we don’t want to know, and in Safety, there’s a lot it doesn’t want to know. These are the silences in safety … [Read more...] about The Questions You Ask in Safety are Showing?

Filed Under: Communication and Consultation, Robert Long, Zero Harm Tagged With: questions

FEAR AND CONTROL – Dialogue in a technological society

July 24, 2023 by Gabrielle Carlton 1 Comment

I have a teenage son who is showing signs of a typical teenage boy of grunts and ‘dunno’ replies to everything. It’s challenging as a parent and even more so for someone who tackles the art of listening and conversation in training almost everyday! I sit down and despair just as other parents do … [Read more...] about FEAR AND CONTROL – Dialogue in a technological society

Filed Under: Communication and Consultation, Resiliencing Tagged With: control, fear

Who Are Your People?

June 28, 2023 by John Toomey 7 Comments

Article by John Toomey with great story on what happens to our cultures and our business success when we focus on how awesome people are rather than dehumanising them. Its very easy to fall into this trap (ie “they are just a contractor”?) .  See also: The Dehumanisation of Safety, There is No Way I … [Read more...] about Who Are Your People?

Filed Under: Communication and Consultation, Safety Culture Tagged With: dehumanisation, people are awesome, Safety Culture

Congruence in Messaging in Safety

June 28, 2023 by Dr Rob Long 4 Comments

Congruence in Messaging in Safety Study in Semiotics demonstrates that congruence in messaging improves communication, incongruence creates miss-messaging. In order for communication to be effective there needs to be congruence not just in text, language and discourse (power in language) but also … [Read more...] about Congruence in Messaging in Safety

Filed Under: Communication and Consultation, critical thinking, Due Diligence, Robert Long, Semiotics Tagged With: linguistics, safety message

What Does Misinformation Do in Safety?

June 28, 2023 by Dr Rob Long Leave a Comment

One of the scariest results in the Zero Survey is that 89% of respondents believe that zero creates dishonesty in safety (https://safetyrisk.net/zero-survey-update/ ). We live in an undiscerning age where so many are seduced by mis-information. This is evidence of an education system that doesn’t … [Read more...] about What Does Misinformation Do in Safety?

Filed Under: Communication and Consultation, Robert Long, Social Psychology of Risk Tagged With: misinformation

Human Dymensions Newsletter–October 2014

June 28, 2023 by Admin Leave a Comment

Human Dymensions Newsletter–October 2014 Book Launch 21 November 2014   DOWNLOAD THE FLYER WITH CONTACT LINKS Follow-Leading in Risk Launch Flyer RSVP: Email Brad Markham Rob and Craig are pleased to invite you to the launch of book 4 in the series on risk. The details of the book … [Read more...] about Human Dymensions Newsletter–October 2014

Filed Under: Communication and Consultation, Robert Long, Social Psychology of Risk, Wicked Problems Tagged With: humam dymensions, Newsletter

The Sound of Safety

June 28, 2023 by Dr Rob Long 5 Comments

The Sound of Safety When people in safety see the word ‘sound’ they tend to think of noise hazards and hearing protection. Whilst these are important there are many other ways of thinking about ‘noise’ and ‘sound’ that are not associated with physical hazards and are much more dangerous. An … [Read more...] about The Sound of Safety

Filed Under: Communication and Consultation, Robert Long, Semiotics, Social Psychology of Risk Tagged With: listening, Noise, Safety, sound

Making a Difference in Safety

June 28, 2023 by Admin 21 Comments

Making a Difference in Safety By Shayne Connolly – one of our new Awesome Authors If you are like me you started in safety because you liked talking to people, you felt like you could help people understand but most of all you thought you could make a difference. Seven years now in a variety of … [Read more...] about Making a Difference in Safety

Filed Under: Communication and Consultation, Safety Culture, Safety Professional Tagged With: making a difference, systems

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WHAT IS PSYCHOLOGICAL SAFETY?

What is Psychological Safety at Work?


WHAT IS PSYCHOSOCIAL SAFETY