It seems one of the biggest issues that come up when doing safety observations in the field is that management does not care or that the workers do not trust the management. We can learn a few things from doing … Read the rest
Safety Caring
Conforming and Questioning in Safety
Cass Sunstein’s tidy little book Conformity (2019) raises many issues that people in safety need to think about. The book starts by discussing the many social influences that affect decision making, demonstrating that the simplistic ideas of BBS and … Read the rest
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Rhetoric and Reality in Safety
Rhetoric and Reality in Safety
Once upon a time the word ‘rhetoric’ was equated with philosophy and the art of persuasion. It has now degenerated into meaning little more than eloquence with words or linguistic style. It has lost its … Read the rest
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Framing Your World
Framing Your World
In some of our education programs we focus on messaging. Messaging is what lies underneath language and what is embedded in discourse. Sometimes the way we ‘frame’ language and ‘prime’ our audience contradicts the very message we … Read the rest
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The Art of the Open Question
The Art of the Open Question
One of the big challenges in communication workshops we do is helping develop the art of open questioning. It is important at the outset in this discussion not confuse the skill of asking a … Read the rest
