The Paradox of Helping I had the privilege of attending the Lifeline Brass Blokes Awards in my hometown of Newcastle last night. The Awards recognise the spirit of ‘blokes’ who have been through adversity yet still find the time, courage and inspiration to give back to their community. As well as … [Read more...] about The Paradox of Helping
listening
How To Start Listening and Stop Telling in Safety
Two of the biggest obstacles to tackling risk effectively in the workplace are ‘telling’ and ‘controlling’. How strange that these are what safety training cultivate the most. Yet, when we know how to suspend our agenda authentically, ask open questions and orient towards ‘the other’, we then … [Read more...] about How To Start Listening and Stop Telling in Safety
Letting Others Tell Their Story – A Video
The safety industry is known as the industry of telling (https://safetyrisk.net/telling-the-safety-way/). There is nothing in any safety curriculum on the skills of effective listening as essential to communication. The foundation of the safety industry curriculum is: learn the regulation, police … [Read more...] about Letting Others Tell Their Story – A Video
Language and Listening
by Frank Garrett Warning the following Blog may create cognitive dissonance, causing the reader to look for black-and-white definitions from Webster's, Wikipedia and Wordsworth. Resist this urge and find the meaning you seek through the study of anthropology, philosophy theology and the social … [Read more...] about Language and Listening
When the Safety Tool Becomes the Method
When the Safety Tool Becomes the Method When institutionalized tools become enshrined in organizational culture, they are like concrete shoes, they seem to fit but the weight of the problem over time seems only good for getting us quicker to the bottom. What tools am I thinking of? Well, many of … [Read more...] about When the Safety Tool Becomes the Method
The Sound of Safety
The Sound of Safety When people in safety see the word ‘sound’ they tend to think of noise hazards and hearing protection. Whilst these are important there are many other ways of thinking about ‘noise’ and ‘sound’ that are not associated with physical hazards and are much more dangerous. An … [Read more...] about The Sound of Safety
Listening, Learning, Helping and Caring about Risk
Listening, Learning, Helping and Caring about Risk I was with a group of managers yesterday and as I often do asked them to list the words they associate with safety. We brainstorm in teams for a bit and then once each team has 10 words we put them in rank order from most important to least … [Read more...] about Listening, Learning, Helping and Caring about Risk
iCue Listening Engagement Manual
iCue Listening Engagement Manual All those who have studied the Social Psychology of Risk (SPoR) will know of the importance of listening in engagement and will have been introduced to the skills of iCue Listening. The iCue Engagement Manual that supports this learning is here and can be purchased … [Read more...] about iCue Listening Engagement Manual
Helping in Safety
Helping in Safety Since moving from a field wedded to ‘crusading’, to one where the fallibilities of human beings are revealed in almost every interaction, the real differences between the fixing of Safety and the helping of Counselling are becoming clearer. For example, contrast the often … [Read more...] about Helping in Safety
Effective Listening for Safety Professionals
Effective Listening for Safety Professionals By the late George Robotham Effective listening for Safety Professionals The OHS professional attends many meetings, facilitates a lot of learning and generally converses with a lot of people, often what is not said is as important as what … [Read more...] about Effective Listening for Safety Professionals