The challenge with effectiveness in conversations is disposition. How are you pre-disposed to the ‘other’ in approach, listening, reflecting and responding? Yes, skill development and technique are … [Read more...] about What Are Observation-Conversation Skills?
Its all About Behaviours I'd like a dollar for every time I get asked if do programs on 'behaviours'. Oh, doesn't safety love behaviours. I often get asked this question by people who want to control … [Read more...] about Its all About Behaviours