The challenge with effectiveness in conversations is disposition. How are you pre-disposed to the ‘other’ in approach, listening, reflecting and responding? Yes, skill development and technique are important but these are easier learned than getting one’s disposition right. You would think people … [Read more...] about What Are Observation-Conversation Skills?
conversation
New Video Series on Safety
New Video Series on Safety Conversations With Jeff Lyth on A New View of Safety As part of my last visit to Canada Jeff Lyth and I decided to record some casual conversations and reflections (in my motel room) about his work in BC (https://www.qspleadership.com/) and about the safety … [Read more...] about New Video Series on Safety
‘Measuring’ does things to people…. (and what to do about it)
‘Measuring’ does things to people…. (and what to do about it) It has become fashionable for organisations to use positive or leading indicators as a way to ‘measure’ their risk and safety ‘performance’. Leaders in some organisations have proudly told me how they are ‘progressive’, ‘generative’ and … [Read more...] about ‘Measuring’ does things to people…. (and what to do about it)
The Dangers of Being an Expert
I have always loved the saying that an Expert is just a “has been drip under pressure” (Ex Spurt). However, this insightful new article by Rob Sams takes it wonderfully more deeper than that. Enjoy: The Dangers of Being an Expert It can feel good to win and argument or be perceived as the most … [Read more...] about The Dangers of Being an Expert
Communicating and Consulting About Risk
Communicating and Consulting About Risk In this next video from Gab and Rob's 'Conversation on the Couch' series, the guys talk through a little known book that accompanies the Risk Management Standard. It's called Communicating and Consulting About Risk, HB327. You can get a copy here The … [Read more...] about Communicating and Consulting About Risk