Continue reading "‘Measuring’ does things to people…. (and what to do about it)"
‘Measuring’ does things to people…. (and what to do about it)
‘Measuring’ does things to people…. (and what to do about it) It has become fashionable for organisations to use positive or leading indicators as a way to ‘measure’ their risk and safety ‘performance’. Leaders in some organisations have proudly told me how they are ‘progressive’, ‘generative’ and ‘world class’ because they focus on leading indictors …
