The most successful program we have delivered over the past 20 years has been the Safety Observations and Conversations program. It has been delivered globally to nearly every industry one can think of to tens of thousands of people at every level of work. The program is now being delivered by Matt … [Read more...] about Skilled Conversations in Risk and Safety
Communication and Consultation
Is Safety a Choice You Make? One of the things safety seems good at doing is developing illogical slogans and sayings. Some examples are: ‘all accidents are preventable’ and ‘safety is no accident’. The trouble is what we say affects the thinking of others and sets cultural agenda. Half of this … [Read more...] about Is Safety a Choice You Make?
‘Whenever Safety is used as an adjective whatever follows is moronic’ - Dr Rob Long In his book “Drift Into Failure”, the attention Sidney Dekker gives to the importance of language is critical as he states: ‘What we need is a language that can help us get to a more functional account … whose … [Read more...] about Doing Away With Health and Safety–Language and People
Nothing surprises me in the world of dumb down safety like a cheap poster of misinformation, disinformation, sexism and condescension. This poster was passed to me this week doing the rounds on Linkedin. I got off ‘Dumbedin’ years ago. The poster is a mock up of the official HSE UK poster … [Read more...] about Dumb Down Safety on Full Show in Fake HSE UK Poster
In our preoccupation with technology, systems, checklists and legislation I trust we don’t lose sight of the most powerful instrument we have to manage risk – the simple but effective, safety conversation. Now whilst having a conversation is simple, it’s not simplistic. It is however, our greatest … [Read more...] about Safety Conversation Essentials – 20 Tips
The Art of Active Listening in Risk I have written before about the importance of listening over telling in risk: https://safetyrisk.net/listening-to-the-symbols-of-christmas/ https://safetyrisk.net/icue-listening-engagement-manual/ … [Read more...] about The Art of Active Listening in Risk
Where is the Value in Safety Day? Latest blog by Phil LaDuke who says: “The world loves a hypocrite, and for whatever reason, people tend to take a hard look at safety practitioners for any sign of hypocrisy”…... SEE THE ORIGINAL POST HERE Next week I will be conducting the activities surrounding … [Read more...] about Where is the Value in Safety Day?
Numbed by Spin, Desensitized to Risk So much of what circulates across safety is little more than spin or propaganda. The best way to interrogate such discourse is by Critical Discourse Analysis (CDA) Skills in CDA help reflection and insight into how text, narrative, myth, symbol and story are … [Read more...] about Numbed by Spin, Desensitized to Risk
Deciphering Safety Code Unfortunately, language in safety is rarely defined so in order to help decipher meaning, the following codes should to be applied: Lean means obese Learning means indoctrination Just culture means policing Human factors means systems Procedures means … [Read more...] about Deciphering Safety Code
Discourse Analysis, Safety Alerts and Safety Boards There’s nothing quite like the tokenistic display of a safety alert. Go into any organization and see what’s on the safety notice board, observe the wall paper and then contemplate why people don’t take safety seriously. It’s like the safety … [Read more...] about Discourse Analysis, Safety Alerts and Safety Boards