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incident investigation

Investigations and Trauma

April 19, 2025 by Dr Rob Long Leave a Comment

One of the profound gaps in the training of people in safety is a lack of awareness of human ‘being’. With so much focus on hazards and so little focus on persons, Safety counts injury rates, hazards and regulations as if persons are not connected. The fact that Safety names Psychosocial Health as a … [Read more...] about Investigations and Trauma

Filed Under: Investigation, Robert Long Tagged With: incident investigation, trauma

Why we make mistakes

April 23, 2024 by Rob Sams Leave a Comment

Oops, I didn’t mean to do that - Why we make mistakes Fassinating artickle by Rob Sams (see his previus posts here). The first 3 people to email me and tell me why I chose this image for this article will win a free copy of Dr Rob Long’s latest book REAL RISK – Human Discerning and Risk - Dave. … [Read more...] about Why we make mistakes

Filed Under: Humble Inquiry, Rob Sams, Social Psychology of Risk Tagged With: bias, incident investigation, make mistakes, mistakes

We need to make sure this can never happen again

June 27, 2023 by Rob Sams Leave a Comment

We need to make sure this can never happen again Can you picture this scenario? Manager: So Ben, I’ve just read through the incident report and I see you injured your back when you ran the forklift into the bollard. I need to ask you a few questions as we need to make sure this type of incident … [Read more...] about We need to make sure this can never happen again

Filed Under: Accidents and Incidents, Investigation, Rob Sams, Social Psychology of Risk Tagged With: groupspace, headspace, incident investigation

A Much Better Way To Think About Incident Investigations

June 24, 2023 by Admin 1 Comment

I’ve recently seen and done a few incident investigations which really fell short of any mark except for ticking the box on the form that says ‘investigation completed’. There are ongoing debates about whether ICAM is better than TapRoot or if that is better than Root Cause Analysis or BowTie or … [Read more...] about A Much Better Way To Think About Incident Investigations

Filed Under: Accidents and Incidents, Investigation, Learning, Robert Long, Safety Differently Tagged With: icam, incident investigation, taproot, thinking, thinking clock

Dealing with Incidents

June 14, 2023 by Rob Sams 4 Comments

Dealing with Incidents Most approaches to incident investigation focus on technique and process. This is important, gathering facts and compiling important information is critical. However, what most approaches don't consider the range of biases that come with being human. In particular, it is … [Read more...] about Dealing with Incidents

Filed Under: Accidents and Incidents, Gabrielle Carlton, Rob Sams, Safety Videos, Talking Risk Tagged With: biases, conversations about risk, incident investigation, talking risk

Incident Investigations and the Einstellung Effect

March 30, 2023 by Dr Rob Long 22 Comments

We all know about the psychological concept of ‘conditioning’. It doesn’t matter whether the conditioning is classical or operant , humans develop habits and heuristics to ensure comfort, safety, efficiency and security in daily living. Whilst there is some element of truth to the behaviourist … [Read more...] about Incident Investigations and the Einstellung Effect

Filed Under: Investigation, Robert Long, Social Psychology of Risk Tagged With: Einstellung Effect, incident investigation

Just Get to the Bottom of it

November 5, 2016 by Rob Sams 17 Comments

Just Get to the Bottom of it….. Republished by request.......... An incident occurs at work, the well entrenched procedures quickly kick into play - first aid provided, forms filled in, reports to management, find the cause (sometimes causes), change operating procedures (they must have been … [Read more...] about Just Get to the Bottom of it

Filed Under: Rob Sams Tagged With: 5 whys, incident investigation, root cause, root cause analysis, tools

SEEK is not a Method

October 22, 2016 by Dr Rob Long Leave a Comment

You can find out more about the SEEK workshop in Brisbane to be held in November here: https://safetyrisk.net/essentials-in-investigations/ and download the SEEK flyer here: http://cart.humandymensions.com/wp-content/uploads/2016/09/SEEK-Brisbane-91011-Nov-2016-2.pdf SEEK is not a Method When one … [Read more...] about SEEK is not a Method

Filed Under: Investigation, Robert Long, Social Psychology of Risk Tagged With: incident investigation, method, SEEK

The Social Psychology of Risk Event Exploration (Investigation) Knowledge

May 25, 2016 by Admin Leave a Comment

I can personally recommend  this program (no I don’t get a kickback!) to anyone wanting to undertake more effective investigations and who feels that there is something crucial missing with their current methods and tools – I PROMISE THAT THIS IS A COMPLETE EYE & MIND OPENER – I wrote about … [Read more...] about The Social Psychology of Risk Event Exploration (Investigation) Knowledge

Filed Under: Investigation, Robert Long, Social Psychology of Risk, Wicked Problems Tagged With: incident investigation

Nobody Ever Said Safety Would Be Easy

June 26, 2015 by Phil LaDuke 3 Comments

First published here on Phil LaDuke’s Blog Phil says: In safety we are surrounded by people who are looking for simple solutions to complex problems and often these people include safety professionals themselves. In this months post I look at applying Occam's Razor (The simplest explanation is … [Read more...] about Nobody Ever Said Safety Would Be Easy

Filed Under: Investigation, Phil LaDuke Tagged With: incident investigation, occams razor

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