Choosing a Safety Consultant – A Defensive Decision?

Choosing a Safety Consultant - A Defensive Decision? A blast from the past - first published on this day in 2015 A new client complained the other day that they had engaged, with some confidence, a large National Safety Consulting Company to complete a traffic management plan. But, the consultant who turned up was a recent …

Ode To The Safety Professional

Ode To The Safety Professional - an oldie but a goodie This piece of prose was sent in by a reader and something all safety people will relate to. Some of you may have seen it before – I’m sure you will enjoy it again: Ode To The Safety Professional Sandwiched tightly between Top Brass …

Customer Service Tips for Safety People

  Customer Service Tips for Safety People OHS professionals have many customers-Their boss, managers, supervisors, workers, unions, employer associations, regulators, contractors, visitors and fellow professionals. You must adjust your mind-set to these people being customers and seek to satisfy their needs. Customer service The customer is king and you are stuffed without them. Always treat …

Qualities of an Excellent OHS Professional

Qualities of an Excellent OHS Professional A classic by the late George Robotham - with a little help from me. We were originally going to call it the “Perfect Safety Professional” but decided that “perfect” wasn’t the right word as perfection could never be defined or achieved. If you were perfect then you wouldn’t be …

Safety Professionals–Interpersonal Skills

Safety Professionals – Interpersonal Skills By the late George Robotham When interviewing OHS professionals many interviewers focus on their technical skills. Frankly I think communications and interpersonal skills are much more important than technical skills. You can be really bright, you can be highly qualified and trained, you can be well read but if you …