• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Safety Risk .net

Humanising Safety and Embracing Real Risk

  • Home
    • About
      • Privacy Policy
      • Contact
  • FREE
    • FREE SAFETY eBOOKS
    • Free Hotel and Resort Risk Management Checklist
    • FREE DOWNLOADS
    • TOP 50
    • FREE RISK ASSESSMENT FORMS
    • Find a Safety Consultant
    • Free Safety Program Documents
    • Psychology Of Safety
    • Safety Ideas That Work
    • HEALTH and SAFETY MANUALS
    • FREE SAFE WORK METHOD STATEMENT RESOURCES
    • Whats New In Safety
    • FUN SAFETY STUFF
    • Health and Safety Training
    • SAFETY COURSES
    • Safety Training Needs Analysis and Matrix
    • Top 20 Safety Books
    • This Toaster Is Hot
    • Free Covid-19 Toolbox Talks
    • Download Page – Please Be Patient With Larger Files…….
    • SAFETY IMAGES, Photos, Unsafe Pictures and Funny Fails
    • How to Calculate TRIFR, LTIFR and Other Health and Safety Indicators
    • Download Safety Moments from Human Resources Secretariat
  • PSYCH. OF SAFETY & RISK
    • What is Psychological Safety at Work?
    • Safety Psychology Terminology
    • Some Basics on Social Psychology & Risk
    • Understanding The Social Psychology of Risk – Prof Karl E. Weick
    • The Psychology of Leadership in Risk
    • Conducting a Psychology and Culture Safety Walk
    • The Psychology of Conversion – 20 Tips to get Started
    • Understanding The Social Psychology of Risk And Safety
    • Psychology and safety
    • The Psychology of Safety
    • Hot Toaster
    • TALKING RISK VIDEOS
    • WHAT IS SAFETY
    • THE HOT TOASTER
    • THE ZERO HARM DEBATE
    • SEMIOTICS
    • LEADERSHIP
  • Robert Long
    • ALL POSTS
    • Learning Styles Matter
    • There is no HIERARCHY of Controls
    • Scaffolding, Readiness and ZPD in Learning
    • What Can Safety Learn From Playschool?
    • Presentation Tips for Safety People
    • Dialogue Do’s and Don’ts
    • It’s Only a Symbol
    • Ten Cautions About Safety Checklists
    • Zero is Unethical
    • First Report on Zero Survey
    • There is No Objectivity, Deal With it!
  • Slogans
    • Researchers Reveal the Top 10 Most Effective Safety Slogans Of All Time
    • When Slogans Don’t Work
    • CLASSIC, FAMOUS and INFAMOUS SAFETY QUOTES
    • BEST WORKPLACE HEALTH and SAFETY SLOGANS 2022
    • CATCHY and FUNNY SAFETY SLOGANS FOR THE WORKPLACE
    • COVID-19 (Coronavirus, Omicron) Health and Safety Slogans and Quotes for the Workplace
    • Safety Acronyms
    • You know Where You Can Stick Your Safety Slogans
    • Sayings, Slogans, Aphorisms and the Discourse of Simple
    • Spanish Safety Slogans – Consignas de seguridad
    • Safety Slogans List
    • Road Safety Slogans 2022
    • How to write your own safety slogans
    • Why Are Safety Slogans Important
    • Safety Slogans Don’t Save Lives
    • 40 Free Safety Slogans For the Workplace
    • Safety Slogans for Work
  • Safety Culture
    • Safety Culture Silences
  • Psychological Safety
You are here: Home / Robert Long / Tick n’ Flick-Set n’ Forget

Tick n’ Flick-Set n’ Forget

September 29, 2020 by Dr Rob Long Leave a Comment

Tick n’ Flick-Set n’ Forget

imageTwo of the active cultural by-products of excessive paperwork and Papersafe safety (https://www.waylandlegal.com.au/post/paper-safe) are Tick n’ Flick-Set n’ Forget.

Tick n’ Flick-Set n’ Forget are co-joined heuristics people develop as habits for completing something as quickly as possible due to desensitization (https://safetyrisk.net/desensitisation-the-by-product-of-ill-conceived-safety-initiatives/; https://safetyrisk.net/a-case-of-desensitisation-what-would-you-do/ ). At the heart of both heuristics is the fundamental challenge of boredom by sameness and repetition.

The danger of Tick n’ Flick-Set n’ Forget is that a system for risk assessment looks done when it hasn’t. It is so easy to fill out the paperwork completely and in detail and still not have considered the risk associated with the task. This is because over time Safety has made the completion of paperwork an end in itself. The assumption is, if I see the paperwork completed such represents thinking in the field where the risks are present.

This is now such a problem that many audits are just paper audits eg. the Office of the Federal Safety Commission (OFSC). The best way to manage the OFSC is to shift sub-contractors away from site at times of audit and then get back to normal once the OFSC leaves. In this way everything is compliant, all safe on paper Tick n’ Flick-Set n’ Forget. This is fairly typical of safety auditing systems in general, many auditors without much skill in enquiry conversations, open questioning or reflective listening making the organization Papersafe.

One of the ways to counter this trend is to increase skills of supervisors, managers, safety people and auditors in people skills and engagement skills that don’t require measurement or orthodox ideas in understanding risk. Such skills are not part of the safety curriculum or AIHS BoK. So in a sense, the industry is developing people primed for Tick n’ Flick-Set n’ Forget. Then when something goes wrong everyone is bewildered and surprised how something slipped through the cracks.

Case Study Dreamworld

(https://www.courts.qld.gov.au/__data/assets/pdf_file/0004/641830/10545784-final-dreamworld-draft-6-for-upload.pdf)

· How could it be that a large organization like Ardent Leisure could let things slip through the cracks? Easy: Tick n’ Flick-Set n’ Forget. (https://www.abc.net.au/news/2020-02-24/dreamworld-accident-inquest-coroner-findings/11993742).

· How can a company develop ‘Such a culpable culture can exist only when leadership from the [company] board down are careless in respect of safety?’ Easy: Tick n’ Flick-Set n’ Forget.

· At the time of the tragedy there were four safety officers employed at Dreamworld, how could such glaring issues in risk be missed? Easy: Tick n’ Flick-Set n’ Forget.

· Prior to the tragedy there were numerous audits over several years (pp. 127-157), how could such audits miss critical risks? Easy: Tick n’ Flick-Set n’ Forget.

· Why is it that there was a safety system in place including risk assessments using a risk matrix and still risks fell through the cracks? Easy: Tick n’ Flick-Set n’ Forget. Cracker, let’s get out those template documents and Tick n’ Flick-Set n’ Forget. Enquiry report p.72

· How do you get a score of 9 on a risk matrix (Greg Smith’s worst process in safety), a moderate risk on a ride that led to the deaths of 4 people? Easy: Tick n’ Flick-Set n’ Forget.

What is very clear from the Inquiry is that Dreamworld had some safety systems in place but a problem in culture. Tick n’ Flick-Set n’ Forget is a culture problem not a systems problem. With only time to tell and in time will tell, that organisations can have all the systems in place they like but if they don’t get culture right, systems in time simply regress to Tick n’ Flick-Set n’ Forget.

  • Bio
  • Latest Posts
  • More about Rob
Dr Rob Long

Dr Rob Long

Expert in Social Psychology, Principal & Trainer at Human Dymensions
Dr Rob Long

Latest posts by Dr Rob Long (see all)

  • How to be a Safety Extremist - August 15, 2022
  • The Safety Worldview and the Worldview of Safety, Testing Due Diligence - August 13, 2022
  • The Enemy of Safety – Humans - August 13, 2022
  • The Sacred Bra Tree - August 7, 2022
  • Understanding Psychological Terminology - August 7, 2022
Dr Rob Long
PhD., MEd., MOH., BEd., BTh., Dip T., Dip Min., Cert IV TAA, MRMIA Rob is the founder of Human Dymensions and has extensive experience, qualifications and expertise across a range of sectors including government, education, corporate, industry and community sectors over 30 years. Rob has worked at all levels of the education and training sector including serving on various post graduate executive, post graduate supervision, post graduate course design and implementation programs.

Please share our posts

  • Click to print (Opens in new window)
  • Click to email a link to a friend (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)

Related

Filed Under: Robert Long, Safety Procedures Tagged With: Dreamworld, papersafe, tick n flick

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Primary Sidebar

Search and Discover More on this Site

Never miss a post - Subscribe via Email

Enter your email address and join other discerning risk and safety people who receive notifications of new posts by email

Join 7,460 other subscribers

VIRAL POST!!! HOW TO QUIT THE SAFETY INDUSTRY

NEW! Free Download

Please take our 2 minute zero survey

Recent Comments

  • Rob Long on How to be a Safety Extremist
  • Admin on How to be a Safety Extremist
  • Rob Long on How to be a Safety Extremist
  • Rob Long on How to be a Safety Extremist
  • Andrew Floyd on How to be a Safety Extremist
  • grumpy on How to be a Safety Extremist
  • Rob Long on How to be a Safety Extremist
  • Ray on How to be a Safety Extremist
  • Rob Long on How to Leave the Safety Industry
  • Wynand on How to Leave the Safety Industry
  • Brian Edwin Darlington on How to Leave the Safety Industry
  • Brian Edwin Darlington on Culture Silences in Safety – What Culture Isn’t
  • Rob Long on How to Leave the Safety Industry
  • Rob Long on How to Leave the Safety Industry
  • Brent Charlton on How to Leave the Safety Industry
  • Richard Brookes on How to Leave the Safety Industry
  • Rob Long on The Rhizome as a Learning Model for Risk
  • Ooker on The Rhizome as a Learning Model for Risk
  • Rob Long on Safety Doesn’t Need Military Language
  • Manjit Handa on Safety Doesn’t Need Military Language

FREE eBOOK DOWNLOADS

Footer

Top Posts & Pages. Sad that most are so dumb but this is what safety luves

  • Free Safety Moments and Toolbox Talk Examples, Tips and Resources
  • BEST WORKPLACE HEALTH and SAFETY SLOGANS 2022
  • Road Safety Slogans 2022
  • Download Safety Moments from Human Resources Secretariat
  • How to be a Safety Extremist
  • 15 Safety Precautions When Working With Electricity
  • The Enemy of Safety – Humans
  • IDEAS FOR SAFETY TOOL BOX TALKS, HARD HAT CHATS and SAFETY MOMENTS
  • Free Risk Assessment Template in Excel Format
  • CATCHY and FUNNY SAFETY SLOGANS FOR THE WORKPLACE

Recent Posts

  • How to be a Safety Extremist
  • The Safety Worldview and the Worldview of Safety, Testing Due Diligence
  • The Enemy of Safety – Humans
  • The Sacred Bra Tree
  • Understanding Psychological Terminology
  • Beware False Profits and Messiahs in Safety
  • Risk Boldly
  • Poetics of the Self
  • Culture Silences in Safety – What Culture Isn’t
  • There is No Objectivity, Deal With it!
  • When Only More Guilt Will Do
  • How to Leave the Safety Industry
  • Keep Counting Every Time You Don’t Achieve Your Goal, That’s Professional
  • Safety and Non-Neuroscience
  • Paperwork and Usability in Tackling Risk
  • Safety as a Masculinist Activity
  • You Don’t Want a Compliance Culture
  • The Soul of Mental Health
  • Identity and Safety
  • Psychosocial Controls and Measures for Who?
  • Linguistics and Safety
  • Not a Profession’s Bootlace
  • Cultural Silences in Safety – Power and Politics
  • History and Safety
  • What is Psychosocial Safety
  • It’s the –ism That Matters
  • A Guide to Psychosocial Safety Skills
  • Doing Away With Health and Safety–Language and People
  • The New Enemy of Safety – The Unconscious
  • Tape Down Those Leads
  • More Safety Code to Disguise Behaviourism
  • Why Safety is Attracted to Behaviourism
  • Safety Culture–Hudson’s Model
  • Understanding Safety as an Archetype
  • The Purpose of Safety
  • Learning Styles Matter
  • Due Diligence and Holistic Ergonomics Workshops
  • Having FUN in Safety FUNdamentalism
  • 80% of Safety Practitioners Are Idiots
  • Risk Homeostasis Theory–Why Safety Initiatives Go Wrong
  • Culture Silences in Safety – Semiotics
  • Flooding is Dangerous, and I don’t Mean the Water….
  • Cultural Silences in Safety – Aesthetics
  • Impacts of Cognitive Dissonance in the Workplace
  • What Can Safety Learn From Playschool?
  • Risky Conversations, The Law, Social Psychology and Risk
  • Due Diligence Videos – 10000 downloads
  • Release the Safety Monster and Wreck a Good TV Show
  • Paper Safe
  • Safety Starts with Us

FEATURED POSTS

The Convenience of Complacency

Speaking a New Language in Safety

Europe – International Workshop Social Psychology of Risk Introduction

We need to make sure this can never happen again

A Small Change and ‘Y’ it Matters?

Ten Secrets to Risk and Safety Motivation and Ownership

New Video Explains Cognitive Dissonance and Safety

Traditional Safety

10 Reasons Why Safety Can Never Make You Happy

Anchoring, Framing and Priming Risk

The Acts of God and Act of Humans

A Letter To The Editor

Safety and The Sunk Cost Fallacy

Semiotics and Unconscious Communication in Safety

Is there “Common Sense” in safety?

Social Media and Safety

Speak Up, Reporting and Trust in Safety

Forecasting Safety

Envisioning Risk in Canada

There is Another Ethic than Zero Accidents

Centre for Leadership and Learning in Risk (CLLR)–Study Calendar

iCue Diagnostic, What is Your Risk iCue?

Social Sensemaking–New Book Release

The Mythic Symbology of Safety

I was just trying to Help

Do we Need a Different Way of Being in Safety?

Ten Risk and Safety Program Essentials

Test Your Reaction Times

Safety – Just a Few Bad Apples

European Tour Dr Long 1-5 June 2020

Safety – Learning by Doing and Learning by Theory

Push or Pull – It’s Not Your Fault – It’s a Norman Door!

Six Tips to Improve Your Safety Conversations

The Stanford Experiment and The Social Psychology of Risk

Who Gives a Toss?

So, You Want Culture Change

What Does SPoR Do?

The Religion of Safety

Sexual Stereotyping Can Be Deadly

Holistic Responses to Mental Health

More Posts from this Category

Subscribe to Blog via Email

Enter your email address and join other discerning risk and safety people who receive notifications of new posts by email

Join 7,460 other subscribers

How we pay for the high cost of running of this site – try it for free on your site

What is Psychological Safety at Work?