I Don’t Serve Systems It’s a strange experience to read a science-managerial text on compliance. It’s strange because of the absence of any reference to human interaction or social psychological influences on behavior and human decision making. This is the case with Singh and Bussen’s book ‘Compliance Management, A How-to Guide for Executives, Lawyers and […]
human factors
I Wasn’t Thinking Mr Spock
I Wasn’t Thinking Mr Spock “We make thousands of decisions everyday in automatic mode without a mistake. Yet we don’t reflect and celebrate this wonderful mode of human decision making at work rather, we put the blow torch on the one moment when it doesn’t work and something goes wrong” So much of what happens […]
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Human Factors Factors
Human Factors Factors Someone sent me an email today with an opportunity to present on ‘human factors’ and risk. Whilst I understand the ‘human factors’ approach I don’t think it understands the social psychology of risk. The term ‘human factors’ has a focus on humans as factors within a system, design or ergonomic framework. Human […]
