Not often these days you read gem on Linkedin. But I found one this morning by Bob Cummins (but blame me for the silly title above):
To most people, most often, procedures, policies, life saving rules, courses, briefings, posters, signs, instructions, dictates, stand-downs, disciplinaries, performance reviews, etc. are just noise.
A noise that is tolerated and ignored, given importance to only when we are forced to either listen to or adhere. Or in the aftermath of an incident.
The noise is not ignored out of badness, but simply because it is of little use to the day to day happenings in life.
This noise does not drive behaviour and most know this to be true, you just need to look at the proportionate time a person spends consulting such reference material compared to actually working to know that something else is at play.
Yet we perpetuate the myth. We direct focus to the importance of gaining signatures of those who have been forced to receive the message once more. We hide behind the story written by the practitioner but rarely checked on for its accuracy in real life.
Leaders hide behind a record of instruction, believing that they have done their bit in at least the transmission of the virtual message.
We all congratulate ourselves on the badges of compliance to the noise believing it to have made us safer.
All the while waiting for the next explosion which we know too well is coming.