Understanding How People Make Decisions and Judgments

Robert Sams presented at the 2015 National Workers Compensation Summit in Melbourne NSW on 25 February.

In the midst of presentations that mainly focused on numbers, graphs and data, most of which were about how to ‘control’ workers compensation (including people, organisations and stake holders), Rob’s presentation focused on better understanding people. (you can see the other presentations here – http://www.slideshare.net/informaoz/tag/NWC15)

The key question Rob asked was ‘How can we influence, if we don’t understand how people make decisions and judgments?‘

Rob’s One Brain, Three Minds presentation (see www.humandymensions.com) supports people and organisations to better understand decision making when it comes to risk. The importance of understanding the difference between conscious and non-conscious ‘thinking’, and importantly understanding how we communicate with the non-conscious mind, is critical in dealing with risk.

In an industry where many are focused on control, where discussion about ‘safety culture’ is about numbers, and that is addicted to binary thinking, the approach we take at Dolphyn is very different.

If you’d like to learn more, or if you’re interested in hearing any of the team at Dolphyn presenting One Brain, Three Minds, you can get in touch at contact@dolphyn.com.au

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Rob Sams

Owner at Dolphyn

Latest posts by Rob Sams (see all)

Am I stupid? I didn’t think of that… - January 13, 2023
I’m just not that into safety anymore - December 30, 2022
Focus on ‘Meeting’ people, not legislation – a path to risk maturity - December 24, 2022
Just Toolbox it! - December 3, 2022
Do we Need a Different Way of Being in Safety? - December 1, 2022

Rob is an experienced safety and people professional, having worked in a broad range of industries and work environments, including manufacturing, professional services (building and facilities maintenance), healthcare, transport, automotive, sales and marketing. He is a passionate leader who enjoys supporting people and organizations through periods of change. Rob specializes in making the challenges of risk and safety more understandable in the workplace. He uses his substantial skills and formal training in leadership, social psychology of risk and coaching to help organizations understand how to better manage people, risk and performance. Rob builds relationships and "scaffolds" people development and change so that organizations can achieve the meaningful goals they set for themselves. While Rob has specialist knowledge in systems, his passion is in making systems useable for people and organizations. In many ways, Rob is a translator; he interprets the complex language of processes, regulations and legislation into meaningful and practical tasks. Rob uses his knowledge of social psychology to help people and organizations filter the many pressures they are made anxious about by regulators and various media. He is able to bring the many complexities of systems demands down to earth to a relevant and practical level.