Culture is NOT a Product nor a Construct
When culture is viewed through the lens of behaviourism and safety, it is asserted that culture is a βconstructβ and βproductβ (p.50). This is the assertion of Cooper in his chapter in Safety Cultures, Safety Models.
When the lens is behaviourist safety, one can assert that risk is best tackled through management systems not by seeking change in values, beliefs and attitudes (p47).
Of course, when culture is a βconstructβ and βproductβ it can be controlled by behaviourism. Then everything just becomes a matter of βperformanceβ and βobservable degree of effortβ. A neat combination to explain away the βwickedityβ of culture and how to anchor blame to a lack of βeffortβ. (Reminds me of the old religious rationale for why prayer doesnβt work, not enough faith).
This language of condition is typical of how behaviourists weasel out of why BBS doesnβt work, ah it wasnβt enough effort.
Culture is about none of this. Culture transcends any idea that it can be βconstructedβ, or can be controlled as a βproductβ. So, in Cooperβs world of safety the βsafety culture productβ can be measured by βthat observable degree of effortβ (p.54). The whole assumption of the chapter is that culture is a βthingβ and commodity that can be controlled by behaviourist actions. And apparently this βeffortβ is measurable.
Similarly, as in Hopkins, this chapter asserts that national cultures can be βover-riddenβ by Safety. Here we see the arrogance of Safety again proposing that safety has some colonial right to over-ride national (religious) culture. This is the kind of assertion one gets from the safety βcocoonβ that only sources safety (all references in this chapter are all the usual safety sources) with no consideration of any Transdisciplinary evidence to the contrary. Then to be told that safety should not be done βat peopleβ but βwithβ them (p.56).
These kinds of assertions are representative of βsafety hegemonyβ that believes (culturally) that it has some kind of βdivine rightβ to βover-rideβ national (religious) culture. When safety culture is a βproductβ (not a semiosphere (Lotman) and ecological reality) apparently over-riding something or someone is justified.
Culture transcends any sense that safety is a priority. Culture is about living and being not some anxiety about harm and death. Indeed, most cultural gestures and rituals are a result of people, groups and societies tackling the intractable challenges of harm and death. How bizarre to propose that a mechanical, materialist and behaviourist construct could βover-rideβ the many transcendent embodied practices of culture.
Any Transdisciplinary research will show that culture transcends definition of βconstructsβ and controllable βproductsβ. Similarly, the assertion that safety is a βvalueβ (p.54). Safety can be something (an outcome) that can be valued but it is NOT a value. A simple understanding of ethics will demonstrate this. More gobbledygook sourced from the engineering-behaviourist paradigm (p56).
Here is some classic language in the chapter βBoth are contained within the βManagement/Supervisionβ characteristic in the model shown in Fig. 1., and lend themselves to monitoring the safety culture product, that observable degree of effort β¦β (p.57) This is linked to βsafety partnershipβ and sets up a wonderful dynamic for policing.
The chapter proceeds with discussion of βsupportiveβ and ββengaging environments as if there is no connection in culture between a behaviourist ontology and what it βdoes toβ people. Then somehow by miracle, out pops βmutual respectβ, βdialogueβ and βjoint decision-makingβ. Whilst at the same time making safety success conditional on βeffortβ and βcompliance with rules and proceduresβ (p.58).
The chapter concludes with this: βCompanies should develop leading KPIs that focus on what people do, to facilitate monitoring of βthat observable degree of effortβ (p.59). Can you read between the lines? And what KPIs could possible provide some objective and observable sense of effort? Sounds like the old school teacher: βx failed this subject because they didnβt try hard enoughβ.
And what guiding βethicβ might be the foundation of these KPIs? What moral philosophy will guide this surveillance of βdegree of effortβ? What political theory will drive this βmonitoringβ? What skills in observation (psychology of goals, perception and motivation) will guide this approach? How interesting, because neither behaviourism, engineering or safety have any interest in any skill development in an ethic of observation.
This is the kind of simplistic stuff that helps BBS sells their product (p.52) and none of it has much to do with culture. I certainly have no interest in some tyrant imposing some arbitrary KPI on my subjective βdegree of effortβ in safety.
Oh yes, your marriage failed because you didnβt try hard enough. You kids rebelled because you didnβt parent hard enough. Your business failed because you didnβt try hard enough. You had an incident and were harmed because you didnβt try hard enough. Here, I constructed the KPI that deemed you are a loser.
This is what the trajectory of BBS offers persons. No hope, no connection, no engagement, no humanising of risk and more gobbledygook based on a definition of culture as a βconstructed productβ.
However, if you want to know what culture is really about and what you can do about it in a positive, constructive and practical way, then you can study here: https://cllr.com.au/product/culture-leadership-program-unit-15/
I consider my self as an expert in BBS with many years of experience. I actually do not know which experiences motivated you to afirm “This is what the trajectory of BBS offers persons. No hope, no connection, no engagement, no humanising of risk …” I consider that BBS can be improved as any social process, so many tools can be incorporated, but in my experience BBSΒ΄s process more and more time are looking for hope, connection, promoting psychological safety, engagement, not only with front employees without with all the people in organizations, managers, supervisors, staff. I really do not know if the BBS process in Ausralia are too differents from this part of the world (I am in Colombia(, but I believe, BBS has superated the pure behaviourism since long time ago. I believe, BBS can be benefit from Social Psychology of Risk (new denomination -and improved- of Social Influences theories which I believe trated this topics or part of it), but to denied the success of BBS in improving safety and the well being of people is not rational. And yes, I am an industrial engineer, we are educated for integrating people, machines and organization for optimatizing the systems (inside one into other many times)
Thanks Ricardo for your comment. Most workers I have spoken to testify to BBS being brutal to persons.
When the lens is behaviourist safety, one can assert that risk is best tackled through management systems not by seeking change in values, beliefs and attitudes??? IT IS BOTH. Always has been, always will be.
Of course, that’s NOT what the chapter states. to quote (p.47) ‘This is best achieved by focusing on the entity’s safety management system and their people’s safety related behaviours, not by trying to change people’s values, beliefs and attitudes’.
The chapter is littered with similar binary stuff.