Can Safety Be Defined as “Reliability”?
Some time ago we asked the question βWhat Is Safetyβ. We didn’t find a real definition – probably because there isn’t one. We had more success in answering the question: βWhat Isnβt Safetyβ (βIf safety is just zero harm then love must just be zero hateβ)
Karl Weick says of reliability:
βPeople arenβt used to giving praise for reliability. Since they see nothing when reliability is accomplished, they assume that it is easier to achieve reliability than in fact is true. As a result, the public ignores those who are most successful at achieving reliability and gives them few incentives to continue in their uneventful waysβ. READ MORE HERE
What if we substitute βsafetyβ for βreliabilityβ in the above quote? – Not a bad fit huh?
Dr Rob Long says in βI wasn’t thinking Mr Spockβ:
βWe make thousands of decisions everyday in automatic mode without a mistake. Yet we donβt reflect and celebrate this wonderful mode of human decision making at work rather, we put the blow torch on the one moment when it doesnβt work and something goes wrongβ
Behaving unsafely and taking risks rarely means that we will end up getting hurt so the absence of injury in no way indicates the presence or practice of safety.
So, is reliability a better definition of safety and, if so, should we and how do we measure it?
Iβm looking forward to some comments from those who know more about the work of Long and Weick than I do.
More reading:
Dennis Millard recently touched on the High Reliability Organisation in βStrategic Business Plans, hierarchically drivenβ. You can read more on Weick in the essay by James Ellis: https://safetyrisk.net/weicks-understanding-of-mindfulness/